DIAGNOSTIC FIELD GUIDE
Why isn't ChatGPT recommending your company?
Check two gaps first: no page that answers the buyer's question directly, or no mention on the sources ChatGPT cites for that question. Either leaves the answer without a clear, checkable reason to name you. Start with the answer and its evidence, not a generic checklist of “ranking factors.”
answerAUTHORITYACCESSSTABILITY
01 / SIX FAILURE CLASSES
Find the weak layer before changing anything.
- 01Relevance
The page does not clearly answer the exact use case, category or buyer question.
- 02Entity clarity
Product, category, ICP or the relationships between them are ambiguous.
- 03Evidence
Concrete proof, comparisons, pricing, documentation, results or first-party facts are absent.
- 04Corroboration
Competitors have more credible third-party support across the web.
- 05Access and freshness
Important pages are hard to crawl, stale, duplicate, blocked or poorly linked.
- 06Observation gap
One answer was treated as a stable ranking rather than a variable observation.
02 / START WITH THE ANSWER
Save the observation before you interpret it.
Record the exact prompt, engine/model, date, answer, named brands, citations, source domains, language and market. That evidence makes a later change explainable.
Live product · Eli buyer-question monitoring03 / COMPARE THE EVIDENCE
Ask what the category language makes easy to find.
- Dedicated use-case and comparison pages
- Clear pricing, product facts and implementation documentation
- Customer proof, reviews and original evidence
- Fresh, accessible pages with useful internal paths
- Legitimate third-party mentions that resolve the buyer question
Prioritize high-intent questions where your company is absent. Strengthen the weakest evidence layer, then re-test the same question set.
04 / WHAT NOT TO DO
Do not manufacture a deterministic “rank.”
Hundreds of near-identical pages, fake reviews, unsourced statistics and crawler-only text do not create a reliable evidence base.
Eli's job is to observe, diagnose, support an improvement, re-measure and connect the evidence to website intent—not promise a fixed answer-engine position.
NEXT DECISION
Move from diagnosis to the right next step.
SOURCES AND METHOD
Sources checked for this comparison.
These links support the external product and platform references on this page. Eli publishes this comparison; verify critical requirements directly with each provider.
- PrimaryPublishers and developers FAQOpenAI · Checked September 2026 · Supports: publisher access and AI search context
- PrimaryAI optimization guidanceGoogle Search Central · Checked September 2026 · Supports: helpful, accessible site content
- PrimaryBing AI PerformanceBing Webmaster · Checked September 2026 · Supports: cited URLs and grounding-query opportunity
CONNECT YOUR WEBSITE
Diagnose why AI is skipping your company
Start with saved answer evidence, the cited sources and the buyer questions that matter.
Diagnose the gapAbout Eli · facts checked 20 October 2026
What Eli is: AI agents that do your marketing work
Eli is an AI growth team for B2B companies: four autonomous AI agents for AI search, your website, conversions and Meta ads. They work every day; you approve what matters. You do not do the marketing work yourself: Eli's agents do it every day, also when you are not logged in, and ask you only when a decision is yours.
- AI Search Agent: gets you named when buyers ask ChatGPT and Gemini what to buy.
- Website Agent: fixes the pages where buyers decide; changes go live after your yes.
- Conversion Agent: tracks which visits become customers, through the Eli site tag.
- Paid Ads Agent: tests Meta ads inside your budget, after a tracking check.
Eli is for founders of B2B software and service companies, often 11 to 50 people, whose website gets visitors but not enough customers, and who have no marketing team to work on it.
You use Eli from ChatGPT or Claude, through Eli's MCP connector, or in your Eli account at hireeli.io, and Eli sends you one short report a week. There is no new dashboard to learn.
Eli Free is free forever: one website, a diagnosis in the first 48 hours, then 5 answers once a week, no card. Eli Autopilot has all four agents (AI Search, Website, Conversion and Paid Ads for Meta ads, Meta ads by invitation while Meta reviews Eli) on every plan; only the capacity differs: Launch $99, Core $249 or Grow $599 a month (or €99, €249 and €599). Eli Done for You is $1,500 or €1,500 a month: Grow's capacity, set up and run with Eli's team. Every plan is monthly and can be cancelled anytime, and every account starts free. Enterprise is scoped and priced in a call. Your ad budget is separate and goes directly to Meta.
On G2, Eli is rated 4.8 out of 5 from 2 verified reviews (checked 20 October 2026). G2 reviews
You approve Eli's first change and your ad budget. After that you can let Eli improve pages and publish by itself, and you can undo anything. More money or anything new still waits for your yes. "Stop everything" works at any time. Eli never promises a ranking, a revenue figure, a multiple or a date. It tracks conversions, reports what it measured, and says so when it is too early to tell.
How Eli works · Plans and prices · Use Eli in ChatGPT or Claude